Why a specialised system for emergency and crisis management is indispensable
General communication tools such as chat or employee apps are very useful in everyday life. But in emergency and crisis situations, these platforms often reach their limits. A specialised solution such as the e-mergency emergency app is specifically designed for effective emergency and crisis management and offers decisive advantages that general tools cannot provide.
The limits of general communication tools
- Information overload
General tools are designed for daily communication, which quickly becomes problematic in crisis situations. Urgent emergency messages are easily lost in the multitude of messages, which can lead to delays in response. - No specialisation in crisis situations
General platforms are not designed to prioritise critical information and provide clearly structured instructions. However, in emergencies, fast and targeted functions are crucial to effectively alert employees and communicate instructions for action. - Limited security and stability
IT failures or overloads can lead to general communication tools no longer working in an emergency. The e-mergency emergency app, on the other hand, is independent of internal systems and remains fully operational offline to provide reliable information.
The advantages of a specialised solution like e-mergency
The e-mergency emergency app has been specially developed for crisis management and offers functions that are crucial in critical moments. Some of these are:
- Multichannel alerting for maximum reach
e-mergency alerts employees via multiple channels simultaneously, including push notifications, SMS, email and voice calls. This ensures that all relevant people are reached, even if they do not currently have access to certain channels. - Telco function for quick decisions
With the telco function, decision-makers can start a conference call within seconds to coordinate measures and make decisions quickly. - Flexible alarm plans and scenarios
Individual emergency plans and scenarios can be created and customised with e-mergency. These ensure that everyone involved knows exactly what steps are required in each situation. - Automated feedback and escalations
The app offers a feedback function that makes it possible to track who has received and confirmed an alarm. This creates transparency and makes it possible to react quickly if someone has not been reached. In addition, alarms can be easily escalated if people cannot be reached.
General communication tools are suitable for everyday use, but are not sufficient in crisis situations. The e-mergency emergency app offers specialised functions such as multi-channel alerting and flexible scenarios that have been specially developed for emergencies. This ensures that your organisation remains capable of acting and optimally prepared in any situation.
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